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Assistive technology, bLINDNESS, Dolphin GuideConnect, Info for the blind & visually impaired, Living with sight loss, Training & Coaching, Tutorial, Uncategorized, Visual impairment

How to backup GuideConnect, tutorial

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This tutorial shows you how to create a backup file of GuideConnect and save it to a memory stick. To create a backup file of GuideConnect, do the following.

Step 1: Plug a memory stick or external hard drive into one of the USB ports of your computer. Then, on the GuideConnect main menu, go to the Tools option and open it.

Step 2: Find the Backup & Restore option and open it. Three options will be displayed. These are, Backup GuideConnect, Restore GuideConnect and Reset GuideConnect to Factory Settings.

Step 3: Move onto the Backup GuideConnect option and open it. A list of available drives will be displayed. This will include C Drive which is your computer’s main drive, GuideConnect will give the description, “local drive” to let you know this is the case. Other drives such as D, E, F and G might also be displayed. These are other drives such as disc drive, external hard drive and memory sticks that you have connected to your computer. These other drives will generally, but not always, have a description such as USB drive or storage drive.

Step 4: Move onto the drive that you wish to save your GuideConnect backup file to and press Enter on it. GuideConnect will ask you if you are sure you wish to continue with the backup as it might take a long time if you have a lot of files and data on your computer. If you wish to continue, move onto the Yes option and press Enter on it and the backup will start. If you do not wish to continue, move onto the No option and press Enter on it and you will be returned to the Backup & Restore menu.

Step 5: Whilst the backup is in progress, GuideConnect will first say, “backing up GuideConnect” and will then continue to say, “loading, please wait” until it has finished. Once the backup has finished, GuideConnect will announce, “backup complete”.

Step 6: You can now hold down the Escape key to jump back to the GuideConnect main menu before going to the Exit option and shutting down your computer. Remove the memory stick or external hard drive from the USB port once the computer has turned off.

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How to add attachments to emails with Dolphin GuideConnect, new method, tutorial

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How to add attachments to emails with GuideConnect.

Dolphin recently updated the method by which attachments are added to email. This new method is significantly easier than the much longer and more complicated old method. To add attachments to emails using the new method, do the following.

Note: If you are using a Dolphin remote to control GuideConnect, replace all instances of F2 key with Actions Button, all instances of Enter Key with Ok Button and all instances of Escape Key with Back Button.

Step 1: Find the file or files you wish to attach to the email.

Hot Tip: To have access to all file types so you can find Rich Text documents, Word documents, PDF documents, jpeg image files and even mp3 music or audiobook files, use the File Explorer option in the GuideConnect Tools menu.

Step 2: When you find the file you wish to attach to an email, move onto it so it is highlighted then press the F2 key to open the actions menu.

Step 3: Use the down arrow key to find the, “send as email attachment” option and press Enter on it. GuideConnect will then take you through the usual steps for creating an email.

Step 4: Once the email is created, press the F2 key to open the actions menu and press Enter on the, “Send” option and your email along with the attachment will be sent.

Hot Tip: If you wish to attach multiple files, use the Space Bar method to select the files you wish to attach before you press the F2 key and choose the, “send as email attachment” option.

End of tutorial.