Hear what people have to say about AVC.
“Following a previous bad experience with a trainer recommended by another organisation, I was first put in touch with James Goldsworthy of AVC by Dolphin as I felt my daughter Alice would benefit from training on SuperNova. Alice is aged 21 and is totally blind and also has speech problems (she uses a Lightwriter) but has good comprehension and basic computer skills. My initial telephone conversation with James soon elicited that Dolphin Guide rather than SuperNova would be a better fit for her problems and needs. James offered to liaise with Dolphin and a day or so later their Sales Manager called me to confirm the changeover at no cost and to provide an unlock code for Guide. We then arranged a day’s training and I asked if he would mind if I sat in on the session in view of Alice’s speech problem. He was happy with this arrangement and said he would have suggested it if I hadn’t.
The training was well paced with regular breaks and JG clearly has a good understanding of Guide and was able to deal with our queries and to provide clear and comprehensive guidance notes (both written and spoken).
Alice is now happily surfing the net, reading her news stream and emailing, writing and filing documents with the minimum assistance from me; what 21 year old would want assistance from their aged parent! If any prospective AVC customer would like to discuss this with me then please ask JG for my contact details”.
Roger J Tutton and Alice M Tutton.
Private Dolphin Guide training clients, April 2016.
“I start by complementing the Dolphin Guide team on the production of a first class software product, enabling visually impaired people to browse the Internet and to use many other computer facilities. I bought the Guide product in November 2015. My initial thoughts were to “go it alone” instead of arranging formal training. But then I was advised by the Guide team to contact James Goldsworthy for an initial one hour training session. From the outset I was very impressed with James’s knowledge of the Guide product but more importantly his friendly and professional style, which resulted in me booking further lessons. Within a few weeks I had gained a sound knowledge of all the features of Guide and this is without me going through many hours of frustration. In summary; I am very impressed with the Guide product and the professional training James provides via the telephone and highly recommend James’s training to other new Guide users”.
Private Dolphin Guide training client, February 2016.
“James is a friendly and very knowledgable tutor. Eighteen months ago I had absolutely no technology experience, then James started to train me on Dolphin Guide. It has given me the confidence that I needed, not to be frightened of trying something new. Six months ago I was bought an iPod, which I am now being trained to use, mainly because I wanted to listen to audio books with it. His patience is endless, not only is he a great tutor, but he is a great guy”.
Private client talking about receiving training on Apple iPod Touch and Windows laptop running Dolphin Guide, October 2015.
“Thank you for your guidance and support over the last year. The invaluable coaching combined with your patience made it a much easier experience. You were always there to answer my questions and have increased my knowledge of Dolphin Guide. I would not hesitate in recommending you to anyone thinking of using your services. Many thanks once again”.
Lynda Cantor MBE.
Private Dolphin Guide training client, Sept 2015.
Trustee of RP Fighting Blindness Charity.
“I have previously received training in the use of screen reading technology via Access To Work, but for a number of reasons, had made little progress. As a recent retiree and emigrant to France, I have both the time, and the need to improve my internet skills and access to on-line services. The combination of Dolphin Guide screen-reading software, but more particularly of James’ teaching style and approach has allowed me to make seismic progress after just 5 sessions. James, you have helped me progress from anxiety and frustration, with the feelings of isolation that brings, to using the web sites I need to keep connected with UK services, and I have begun to start googling stuff; a real boost to my self confidence and independence! Thank you for demonstrating the flexibility and professionalism to use Skype to deliver the training sessions, and backing up each lesson with attached e-mail notes and instructions on CD for future reference. Good luck in developing your training consultancy, you have an excellent product and teaching approach, and deserve to do well”.
Private Dolphin Guide training client, June 2015.
“Alternate Visions Coaching have worked closely with us over the past 6 months in the creation of our new website. Their clear and professional communication and efficient turnaround times has meant that our project has been delivered on time and without delay. The company has now become a highly regarded partner to BOBcat and we have been delighted with the relationship on all fronts. I would not hesitate in recommending their services”.
Louise Owen, BOBcat Digital Ltd.
“James is a very warm and friendly person. His relaxed style makes him easy to talk to and very approachable. He asks very good and open questions allowing you time to think if needed. He also gives you time to think about answers if needed and you do not feel rushed. He is also not afraid to open up and use his own experiences if he feels it will help his client”.
Private coaching client, November 2014.
“At our recent conference we had a very modest taste of what Super Sense involves, and that really whetted our appetites for the full programme! James (Goldsworthy) and Andy (Shipley) were working with a diverse group of around forty individuals and, with a mixture of quiet assurance, lightness of touch and considerable humour very quickly got beyond any initial hesitations and put everyone at ease. It was made clear right at the outset that participation was voluntary, yet when explanations were over every single delegate chose to take part. The whole unique exercise took only an hour and a half, yet, in that short time, it was evident that everyone had experienced something challenging, enjoyable and unquestionably very special. It was an extraordinary session”.
John Noble of Green Leaf speaking about the Super Sense taster sessions during the September 2014 Servant Leadership Conference.
“James has finely tuned active listening skills. This meant that he was able to identify nuances in my tone – confidence, happiness, hesitation – and use that in framing his questions. I have received professional coaching in the past, but none of my former coaches were able to listen and therefore ask non-judgemental questions in quite the same way as James”.
Anj Handa, People Help People.
Private coaching client, April 2014.
“I studied with James on the AoEC coaching practitioner course that he was awarded double Merits for. He is a natural coach. Being blind, his ability to pick up on auditory cues that most coaches simply wouldn’t register is incredible. In a past life I have commissioned telephone coaching services for several management development programmes. I wish that I had been able to find people of James’ calibre to deliver those programmes. He is able to quickly establish rapport and then creates such a calm and open atmosphere that his coachees make exceptionally rapid progress towards understanding and resolving their presenting issues. I have rarely been as impressed with someone’s innate skill as I was when I first saw James coach. On top of that he is a thoroughly decent and genuinely nice man to work with. I warmly recommend him. If I ever need to commission remote coaching he will be the first person I call”.
AoEC Graduate, January 2014.
If you would like to enquire about any of the services found on this website please use any of the methods below.
Tel: +44 (0) 1908 510 135.
Mob: +44 (0) 7801 446 624.
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